ALUNA Ben Thanh Hotel

ALUNA Ben Thanh Hotel

Address: 48-50 Nguyen An Ninh, District 1, Ho Chi Minh City, Vietnam

Overview

ALUNA Ben Thanh Hotel is a modern and welcoming hotel located in the heart of Ho Chi Minh City, Vietnam. This hotel is perfectly situated near many of the city's most famous attractions, making it an ideal choice for both tourists and business travelers. With its commitment to providing excellent service and comfortable accommodations, ALUNA Ben Thanh Hotel ensures that every guest enjoys a memorable stay.

Facilities

ALUNA Ben Thanh Hotel offers a range of facilities designed to enhance the guest experience:

• Free WiFi
• Family rooms
• 24-hour front desk
• Restaurant with good breakfast options
• Air conditioning
• Laundry service
• Lift access
• Daily housekeeping
• Designated smoking area

Food & Drink

The hotel features a restaurant that serves a variety of delicious meals, including options for breakfast. Guests can also enjoy wine and champagne, available at an additional charge.

Internet Access

WiFi is available in the rooms and is complimentary for all guests.

Parking

Unfortunately, there is no parking available at ALUNA Ben Thanh Hotel.

Services Offered

The hotel provides various services to ensure a comfortable and enjoyable stay:

• Shuttle service (additional charge)
• Concierge service
• Luggage storage
• Tour desk
• Daily housekeeping
• 24-hour front desk
• Invoice provided for transactions

Safety & Security

The hotel prioritizes guest safety with several security measures in place:

• Fire extinguishers
• CCTV outside the property
• CCTV in common areas
• Smoke alarms
• Key card access
• 24-hour security

Languages Spoken

The staff at ALUNA Ben Thanh Hotel speak both English and Vietnamese, ensuring effective communication with guests from various backgrounds.

Hotel Policies

Check-in and Check-out

• Check-in: From 14:00
• Check-out: Until 12:00
• Guests must present a photo identification and credit card upon check-in.

Cancellation and Prepayment

Cancellation and prepayment policies vary according to accommodation type. Guests are encouraged to check the conditions of their required option upon booking.

Damage Deposit

A damage deposit of VND 500,000 (approximately £15) is required upon arrival. This amount will be collected in cash and refunded in full at check-out, subject to an inspection of the property.

Children and Extra Beds

• Children of any age are welcome.
• Children 12 years and above will be charged as adults.
• Cots and extra beds are not available at this property.

Age Restrictions

The minimum age for check-in is 18 years old.

Pets

Pets are not allowed at ALUNA Ben Thanh Hotel.

Frequently Asked Questions (FAQs)

1. Is WiFi available at the hotel?

Yes, free WiFi is available in all guest rooms.

2. Are there any dining options nearby?

Yes, the hotel is located near many local restaurants and cafes that offer a variety of dining options.

3. What are the check-in and check-out times?

Check-in is from 14:00 and check-out is until 12:00.

4. Is there a shuttle service available?

Yes, shuttle services are available at an additional charge.

5. Can I bring my pet to the hotel?

No, pets are not allowed at ALUNA Ben Thanh Hotel.

Conclusion

ALUNA Ben Thanh Hotel combines comfort, convenience, and excellent service, making it a top choice for those visiting Ho Chi Minh City. Whether you are traveling for business or leisure, this hotel provides a welcoming atmosphere and a prime location to explore the vibrant city.